About Us

Our History

Reliable Ice was established in 1949. From its base in Greenacres, it serviced a small area of metro Adelaide and its northern suburbs. In 2002 Reliable Ice was renamed Adelaide Ice Service and by 2004 the company had increased in size to combine Glenelg Ice, Gawler Ice and Noarlunga Ice. This increase in size allowed for distribution in all areas of Adelaide metropolitan area. Towards the end of 2007 it became apparent that Adelaide Ice Service was almost at manufacturing capacity operating from its three manufacturing facilities located at Greenacres, Torrensville & Noarlunga. In 2008 Adelaide Ice Service moved to its purpose built production facility located in Regency Park, combining three production facilities into one central location and increasing production capacity by another 50%. Adelaide Ice Service is now the largest ice manufacturing facility in South Australia. In fact our ice manufacturing capacity is bigger than all other SA ice suppliers combined.

Our Manufacturing Facility

We are committed to reducing our carbon footprint through our daily operations and production processes. Thus, 3 of our 4 plants are run on solar power, and our state of the art electrical systems are much more efficient than older and cheaper alternatives.

We have implemented stringent safety & maintenance programs to ensure the quality of our ice is never compromised. With 24-hour plant monitoring and a 5-star food safety rating, you can have complete confidence knowing that our ice is always pure, fresh and clean.

manufacturing

Production

Our production facilities are the most modern of their kind in Australia. During the packaging process, the product is taken through a series of food grade conveyancing systems and delivered straight into the packaged bag with absolutely no human interaction. Thus, the risk of any cross contamination is eliminated.

The size of our production facility enables us to produce 360 tonnes every day. We are also proactive in ensuring we keep extra stock on hand for when it is needed. So, no matter what the scale or needs of your business, you can count on us to consistently provide the amount of stock you need.

Distribution

We have a fleet of company vehicles and trusted contractors on deck to perform deliveries 365 days a year. During peak times, we will have over 40 vehicles out on the road to ensure all of our customers are fully stocked!

Our vehicles range from small vans to semi-trailers to ensure we have the capacity to meet all degrees of demand. Each one is fitted with powerful refrigerated units to ensure the ice maintains its quality and remains intact, no matter what the distance.

Our friendly staff will happily deliver and stack your order in your store, service station, bottle shop, café, pub, club, hotel, hospital, worksite, processing plant – whatever you do, we will take care of it!

Lastly, our advanced vehicle tracking and fleet management software helps us to monitor each and every delivery. This ensures we are always working as efficiently as possible, and coordinating vehicles to get ice to where it is needed most.

Adelaide-Final

Service

As well as the quality of our ice, we pride ourselves on our high level of customer satisfaction, and our ability to tailor our service to meet individual needs. Our goal is to ensure none of our clients are ever out of stock, which is achieved through operating 365 a year and prioritising delivery to where stock is running low.

We value the relationships we have established with our loyal customers, and always strive to satisfy their needs. We offer flexible delivery times and quantities, merchandising, repair & maintenance services, and credits on any damaged stock. We can also provide promotional advice, and a comprehensive analysis of sales trends and data.

We guarantee to always go above and beyond to meet your requirements and exceed your customer service expectations.

Our History

Reliable Ice was established in 1949. From its base in Greenacres, it serviced a small area of metro Adelaide and its northern suburbs. In 2002 Reliable Ice was renamed Adelaide Ice Service and by 2004 the company had increased in size to combine Glenelg Ice, Gawler Ice and Noarlunga Ice. This increase in size allowed for distribution in all areas of Adelaide metropolitan area. Towards the end of 2007 it became apparent that Adelaide Ice Service was almost at manufacturing capacity operating from its three manufacturing facilities located at Greenacres, Torrensville & Noarlunga. In 2008 Adelaide Ice Service moved to its purpose built production facility located in Regency Park, combining three production facilities into one central location and increasing production capacity by another 50%. Adelaide Ice Service is now the largest ice manufacturing facility in South Australia. In fact our ice manufacturing capacity is bigger than all other SA ice suppliers combined.

manufacturing

Our Manufacturing Facility

We are committed to reducing our carbon footprint through our daily operations and production processes. Thus, 3 of our 4 plants are run on solar power, and our state of the art electrical systems are much more efficient than older and cheaper alternatives.

We have implemented stringent safety & maintenance programs to ensure the quality of our ice is never compromised. With 24-hour plant monitoring and a 5-star food safety rating, you can have complete confidence knowing that our ice is always pure, fresh and clean.

Production

Our production facilities are the most modern of their kind in Australia. During the packaging process, the product is taken through a series of food grade conveyancing systems and delivered straight into the packaged bag with absolutely no human interaction. Thus, the risk of any cross contamination is eliminated.

The size of our production facility enables us to produce 360 tonnes every day. We are also proactive in ensuring we keep extra stock on hand for when it is needed. So, no matter what the scale or needs of your business, you can count on us to consistently provide the amount of stock you need.

Distribution

We have a fleet of company vehicles and trusted contractors on deck to perform deliveries 365 days a year. During peak times, we will have over 40 vehicles out on the road to ensure all of our customers are fully stocked!

Our vehicles range from small vans to semi-trailers to ensure we have the capacity to meet all degrees of demand. Each one is fitted with powerful refrigerated units to ensure the ice maintains its quality and remains intact, no matter what the distance.

Our friendly staff will happily deliver and stack your order in your store, service station, bottle shop, café, pub, club, hotel, hospital, worksite, processing plant – whatever you do, we will take care of it!

Lastly, our advanced vehicle tracking and fleet management software helps us to monitor each and every delivery. This ensures we are always working as efficiently as possible, and coordinating vehicles to get ice to where it is needed most.

Adelaide-Final

Service

As well as the quality of our ice, we pride ourselves on our high level of customer satisfaction, and our ability to tailor our service to meet individual needs. Our goal is to ensure none of our clients are ever out of stock, which is achieved through operating 365 a year and prioritising delivery to where stock is running low.

We value the relationships we have established with our loyal customers, and always strive to satisfy their needs. We offer flexible delivery times and quantities, merchandising, repair & maintenance services, and credits on any damaged stock. We can also provide promotional advice, and a comprehensive analysis of sales trends and data.

We guarantee to always go above and beyond to meet your requirements and exceed your customer service expectations.